Box Junkie is committed to providing you with the best quality products and service available. Your satisfaction and overall experience with Box Junkie products and our staff is what is important to us.
With a "No Questions Asked" Return/Exchange Policy we hope to make your experience as simple, easy and pleasant as possible. Whether you decide to try a different size, color, or product just let us know by sending an email to Returns@BoxJunkie.net
We will accept any Return/Exchange that is postmarked within 14 days of receipt as long as it is returned in the same condition in which you received it and you enclose the original invoice mailed with your product. We will be unable to accept any products that have been worn, washed, damaged, or altered in any way.
Unfortunately we will be unable to incur shipping fees on any Return/Exchange, except in the case of a mistake on our part with the original shipping of your purchase, at which time we will cover all shipping expenses incurred (excluding any international fees).
We love feedback and want to hear yours, so if you have any comments or concerns please do not hesitate to contact us at the address above.